Whew! It's been a long time since I posted something in this blog...quite busy now with my work(it still tingles my ears to know that I do have my work now!) But anyway, to those who weren't able to know what's my agenda nowadays, I want y'all to know that I am currently working at SYKES ASIA INC. (a call center here in Cebu). I didn't know how I passed all the interviews and exams but I'm sort of happy being able to try a new thing in my life...this is actually my first work experience so it's kinda cool.
I started last APril 20 and from that day on, I was really busy plus that fact that my schedule is like a roller coaster ride. Right now, I experienced to be in the morning, mid and graveyard shifts and that's just for about a month now. There's a sort of rotation on our schedule so it's kinda cool as well.
The training? hmmm...well, for the first two weeks, I had my language and core skills training. It's all about improving our English communication skills, knowing the basic ways to handle calls and having a little knowledge on the 50 states of America. We were even asked to memorize America's National Anthem! hehe
Right now, I'm having my product training--> this is the nosebleed part! Since my account is connected to AT&T Internet Services and I'm a Technical Support Representative, I am assigned on the troubleshooting part so tons of lecture and discussion should be thrown upon me but I'm handling them well right now.
Last pay day was my first pay day of course and I just can't believe that I'm receiving so much thousands for just the training but I'm saving my pay to buy something for myself probably a laptop or a new desktop..not bad huh!
I'm looking forward of receiving live calls and be on the floor using lots of tools and try to answer all the callers even irates! This is the part that I'm so waiting for and I think that the time is near maybe on the first week of June or last week of May!
And my studies? Well, I already have my study load for next semester and how will I manage to do this? I really don't know!
-->by the way, I use IRESE as my name in SYKES just to make it cute...lol
till my next post! =)
Love a Positive
7 hours ago












0 comments:
Post a Comment